PAYMENT ETHOS

Plumbing Logix ‘Payment Ethos’ outlines our payment terms and provides a proactive and transparent procedure for both parties, to ensure our employees, subcontractors and suppliers are paid on time. 
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As a subcontractor operating in the commercial construction industry, it is impossible to foresee the stability of our clients. Unfortunately, we have seen far too many subcontractors and builders affected in the current economic climate.

To safeguard the ongoing viability of Plumbing Logix and ensure stability for our clients, subcontractors and staff, this Payment Ethos outlines our payment terms and outstanding payment collection procedure, to be followed in the unfortunate event that payments owing to Plumbing Logix are not received by the due date.

Plumbing Logix strives to build long-term, mutually-beneficial relationships with our clients, founded on our values of transparency, professionalism, and a proactive and strategic approach. The intention of this Payment Ethos is not to incumber or threaten, but to provide a proactive and transparent procedure for both parties, so that we can ensure our employees, subcontractors and suppliers are paid on time. We believe that having a formal procedure in place allows us to focus on what we do best, providing exceptional service and a successful outcome on every project.

PAYMENT TERMS

All progress claims will be issued in accordance with the Building and Construction Industry Payments Act 2004 (BCIPA), twenty-five (25) business days.

Credit terms for all sundry debtors are fourteen (14) days from the date of invoice.

Outstanding payment collection procedure

Where payments are not paid within the agreed payment terms, Plumbing Logix will commence proceedings to recover the debt as follows:  

  1. If payment or a remittance advice has not been received by the payment due date, where possible, telephone contact will be made with the debtor requesting payment.
  2. If payment or a remittance advice has not been received within three (3) business days after the payment due date, a letter will be issued to the debtor from Plumbing Logix or our legal representative, advising that debt collection proceedings will commence.
  3. If payment or a remittance advice has not been received within ten (10) business days from the payment due date, a notice will be issued to suspend works in accordance with the BCIPA and contact will be made with the Queensland Building and Construction Commission (QBCC) to submit a Monies Owed Complaint. Legal proceedings may also be commenced at this point to recover outstanding amounts.